Minutes for Villages of Chisholm Ridge Board Activities for the Week of April 20, 2015 and the Board
Meeting with PMG on April 27, 2015
Barbara, at various times prior to April 20, had expressed a desire and put forth an initiative to look at
some other management companies to find out what services they offered and at what cost so as to be
able to announce a change by the end of April, 2015. Irene and Joe agreed to interview other
companies, to listen with open minds and then to decide based on the available facts. During the week
of April 20, 2015 we met with representatives of two full service companies and spoke on the phone
with another which offered a financial-service-only option. We took notes and collected information.
On April 27, we had a Board meeting with our new manager at PMG, Jennifer. We discussed and
reviewed the following:
Actions on delinquencies
Acquiring and putting up a message board
Records storage
Sunspot & their contract, specifically regarding shrubs
Fees, expenses and check items
Brick borders and questions about enforcement
Responsibility for back fences: HOA or homeowner?
Jennifer took notes and promised to send us a meeting report with answers to things that couldn't be
resolved at the meeting. We also discussed PMG's manager turnover, Jennifer's background and her
workload as well as some ideas on how we would work with our new manager.
Jennifer then left, and Barbara, Irene and Joe had a discussion about whether or not to change
companies. It was clear to all three of us that a change to either of the full service companies would put
us in the red and that we would have to raise HOA assessments. Joe's position was that we hadn't seen
enough companies and that we hadn't had enough time to know all we should know about the ones we
had seen. And he suspected that our deficit would almost certainly be much greater than what we could
easily see on the surface. He also said that for a change to the financial-only option, the cost was
unclear due to some fine print and that we were ill prepared as a Board to handle the rest of the HOA
business. He said that any of these changes would be too hasty, not well enough thought out, too
expensive and irresponsible. Irene had similar concerns.
Barbara asserted that a change wouldn't really be that much more expensive because we would realize
savings on other expense items, and our delinquencies would improve instead of getting worse. She
further said that we would get better service from a new company and our improving neighborhood
would justify a change to a new company.
Joe said he couldn't see that much of a significant savings on expense items, that our delinquencies had
indeed improved rather than getting worse and that we couldn't be sure of getting really great service
from a new company. And he suggested that working on our working relationship with whatever
company we have might be an important thing to do.
Irene agreed to look over the financial-only option once again after the meeting. Joe voted NO to
changing companies at the meeting. The meeting ended without setting a new meeting date. Irene
voted NO shortly after the meeting. Barbara voted YES.